Your Career Starts at Our Door

American Door Works | Waite Park, MN

Starting wage range: $26 to $33 per hour

Build your career with a company that has been opening doors to opportunity for more than 50 years.

American Door Works is a family-owned leader in the installation, service, and repair of residential and commercial garage doors throughout Minnesota. We take pride in delivering exceptional customer service from the first phone call through project completion.

We are currently seeking a motivated, mechanically inclined, and customer-focused professional to join our Waite Park team as a Sales Consultant / Commercial Estimator.

This position combines customer sales and service responsibilities (approximately 70% of the role) with commercial estimating and project bidding (approximately 30%). Most customer interactions take place by phone, in our showroom, or at the service counter, with occasional site visits as needed.

Key Responsibilities

• Sales & Customer Service (Approximately 70%)
• Assist walk-in customers and respond to inbound phone calls, email inquiries, and sales leads.
• Consult with customers to identify needs and recommend appropriate residential and commercial door solutions.
• Explain product features, pricing, accessories, and service options.
• Prepare quotes, sales orders, service tickets, and estimates using company software.
• Coordinate project details with installation and service teams to ensure efficient scheduling and customer satisfaction.
• Follow up on quotes and leads to generate new business and maintain customer relationships.
• Conduct occasional site visits to gather measurements, verify conditions, and evaluate project requirements.
• Order materials, communicate with vendors, and monitor product availability and delivery schedules.
• Process customer payments, assist with invoicing, and help resolve customer concerns.
• Represent American Door Works in a professional manner while delivering outstanding customer service.
• Commercial Estimating (Approximately 30%)
• Review construction plans, specifications, and bid documents for commercial projects.
• Perform quantity takeoffs and identify project scope, materials, and labor requirements.
• Obtain vendor pricing and prepare accurate, competitive project estimates and bid proposals.
• Coordinate bid deadlines, alternates, clarifications, and required documentation.
• Track bid opportunities and follow up on submitted proposals.
• Assist with project handoff and coordination when bids are successfully awarded.

Qualifications

The ideal candidate will possess:

• 3-5 years of experience in sales, customer service, estimating, construction, or a related field.
• Strong mechanical aptitude and problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently while collaborating effectively with team members.
• Proficiency in Microsoft Word and Excel.
• Experience with estimating software or business management systems is a plus.
• Ability to read commercial construction plans and specifications is preferred.
• Experience in the overhead door or construction industry is highly desirable.

Why Join American Door Works?

At American Door Works, we’re committed to creating a positive work environment where employees are valued, respected, and supported. As a family-owned company, we understand the importance of work-life balance and investing in our team members’ success.

We Offer:

• Competitive starting wage depending on experience
• 401(k) retirement plan
• Annual incentive pay based on company profitability
• Paid vacation, holidays, and bereavement leave beginning on day one
• Health, dental, and vision insurance
• Employer-paid Nice Healthcare membership
• Company-paid life insurance and long-term disability coverage
• Supplemental accident, critical illness, and hospitalization insurance options
• Paid Family & Medical Leave